Knowledge Base

Getting Started 3

• Quick Start Guide
• How to send a review request(s)
• Will Review Robin ‘work’ for any business?

Managing My Contacts 6

• How to send a review request to a single contact
• How to send review requests to a list: Upload a Contact List
• How to delete a contact
• Manage 'Do Not Contact' Settings
• How to edit a contact

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Getting Success 7

• How to change the 'From' Name or Email Address
• How do I add or change my logo?
• Retrieve and use your Quick Link
• Customize the email review request
• Customize the SMS review request

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Automation 1

• How to set-up automation using Zapier

Review Sites 4

• How to add Facebook as a Review Site
• How to add Google as a Review Site (without Google My Business access)
• How to add Google as a Review Site (with Google My Business access)
• How to add a review site

Multi Location Businesses 1

• How to add a business location

Manage Your Account 5

• How to edit your business location details
• Change your password
• Understanding User Roles
• How to add a user
• Manage User Role Permissions

Agency 6

• How to add an agency user
• How to add a client in an agency account
• How to add your agency logo
• Manage agency user role permissions
• How to edit default limits for new clients

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