To add a user, you must assign a user role and a business location. Each user role assigns various permissions such as the ability to add contacts (and send review requests), add a business location or manage other users. Each user role has a set of default permissions that can be enabled or disabled based on the needs of your team’s workflow.

User Roles:

Account Administrator: 

Full access to all features and can manage all settings, business locations, users role permissions, review requests and billing.

Account Manager: 

Access to a wide number of features such as adding additional business locations, managing users, and uploading contacts to send review requests.

Account User: 

Strict access with the ability to only add contacts & send review requests out.

Here you can see default permissions:

To add a user please refer to our How to Add a User tutorial.