If you are a multi location business, choose the business location you want to work with. You can do this by choosing your location from the drop down menu in the header at the top of the page.
If you are an agency, choose 'Log In As' from your Agency Dashboard for the client account you wish to manage.
Go to ‘Settings’ and choose ‘Campaign Settings’ from the drop down menu
Choose 'SMS' from the top menu bar
- Choose the delay you wish to put in place. For example if you put '2' in this field your follow up SMS will be sent two days after the initial review request gets sent out.
- Hit 'Save'
- Click the 'Add New Step' button
- Ensure the 'SMS Step #2' Box is green and customize the Text message
- Hit 'Save'
- Send yourself a test by inputting your cell number and clicking the 'Send Test' button
- Looking to set up another SMS sequence to your follow up campaign? Just hit 'Add New Step' and repeat the above steps.